1986 - 1988
The University of Michigan
School of Business Administration
Ann Arbor, MI

Degree Earned: Bachelor of Business Administration (B.B.A.) awarded April, 1988

• Awarded a scholarship on the basis of excellent academic standing.
• Concentration in marketing and consumer psychology.
• Prepared in-depth situational appraisals, recommendations, and reports.
• G.P.A. earned for total of 130 credit hours: 3.47 (A=4.0).

1984 - 1986
Macomb Community College
Warren, MI

Degree Earned: Associate of General Studies awarded May, 1986

• G.P.A. earned for total of 68 credit hours: 4.0 (A=4.0).
• Attended college full time while teaching guitar 40 hours weekly.

Certificate Received: Fast Track to ColdFusion

1998 - 1999
Ziff-Davis University (ZDU)
Cambridge, MA
Courses Taken Online

CEUs Granted Through the American Council on Education:

• Optimizing Web Site Performance
  CEUs: 3
• Internet Advertising
  CEUs: 2
• Building an Online Community
  CEUs: 2
• Exploring E-Commerce
  CEUs: 2
• Visual Basic 5 Programming Part 1
  CEUs: 3
• Visual Basic 5 Programming Part 2
  CEUs: 3
• Active Server Pages Part 1
  CEUs: 3

Other courses were also taken from ZDU without electing to receive CEUs.

Spring, 1998
American Management Association
New York, NY
Seminar Held in Southgate, MI

Certificate Earned: Knock-Your-Socks-Off Customer Service Certificate and CEU credit

• Obtained additional skills and techniques for providing outstanding customer service to clients.
• Course emphasis included treating all colleagues and managers as clients for providing effective communication, assistance and teamwork for the betterment of the company.

Fall, 1986
Dale Carnegie Training
Garden City, NY
Course Held in Southfield, MI

Certificate Earned: Dale Carnegie Training Certificate

• Expanded skills in all facets of oral communication.
• Enhanced capability of motivating others and sharing ideas.
• Obtained key strategic information for establishing, prioritizing and evaluating goals.
• Learned how to effectively manage difficult and stressful business situations.

1999-2000
Australasian College of Herbal Studies
Portland, OR
Distance Learning

Certificate Earned: Certificate of Aromatherapy
Title Gained: Aromatherapist / Aromacologist

• Completed a rigorous yearlong (390 hour) Aromatherapy 201 course from this prestigious, state-licensed school of herbal studies. Received grades of As and A+s for all major assignments.

Books
As an avid reader and perpetual student of Web Development and Web-related issues, I have read numerous books and skimmed relevant portions of many others. A sampling of the books within my personal library include but are definitely not limited to:

• Creating Killer Web Sites, Second Edition
  by David Siegel
• Deconstructing Web Graphics.2
  by Lynda Weinman & John Warren Lentz
• Designing Business: Multiple Media, Multiple Disciplines
  by Clement Mok
• Flash Web Design: The Art of Motion Graphics
  by Hillman Curtis
• HTML the Definitive Guide
  by Chuck Musciano & Bill Kennedy
• Interactivity by Design: Creating & Communicating with New Media
  by Ray Kristof & Amy Satran
• Net Gain: Expanding Markets Through Virtual Communities
  by John Hagel III and Arthur G. Armstrong
• Secrets of Successful Web Sites
  by David Siegel
• Web Concept & Design
  by Crystal Waters
• Web Sites that Work
  by Roger Black
• A vast array of books that cover the software-specific and technical side of Web development including Javascript, VB Script, Java, CGI, Visual Basic, DHTML, Active Server Pages, Photoshop and Illustrator.

Other

• Frequently visit sites that focus upon Web technologies, development, design, marketing and writing.
• Keep up-to-date on relevant news by visiting technology-oriented news sites on a daily basis.